Question
112.The statement “Drew is slow to return phone calls”
reflects the ______ component of an attitude. A. behavioral
B. decisional
C. Perceptual
D. affective
E.cognitive
The cognitive component of an attitude consists of the
beliefs and knowledge one has about a situation.
AACSB: Analytical ThinkingAccessibility: Keyboard
NavigationBlooms: ApplyDifficulty: 3 HardLearning Objective: 11-02
How do the hidden aspects of individuals-their values and
attitudes-affect employeebehavior?Topic: Attitudes
113.Because people are uncomfortable with inconsistency
between their attitudes and behaviors, they will seek to reduce
_____.
In 1957, social psychologist Leon Festinger proposed
the term cognitivedissonanceto describe the psychological
discomfort a person experiences between his or her cognitive
attitude and incompatible behavior. Because people are
uncomfortable with inconsistency, Festinger theorized, they will
seek to reducethe “dissonance” or tension of the inconsistency.
AACSB: Analytical ThinkingAccessibility: Keyboard
NavigationBlooms: UnderstandDifficulty: 2 MediumLearning Objective:
11-02 How do the hidden aspects of individuals-their values and
attitudes-affect employeebehavior?Topic: Cognitive Dissonance
114.Under which of the following circumstances would the
desire to reduce cognitive dissonance be greatest?
You’re apt to cling to old ideas in the face of new
evidence (in other words, reduce dissonance) if you have a lot
invested emotionally or financially in those ideas.
AACSB: Analytical ThinkingAccessibility: Keyboard
NavigationBlooms: UnderstandDifficulty: 2 MediumLearning Objective:
11-02 How do the hidden aspects of individuals-their values and
attitudes-affect employeebehavior?Topic: Cognitive Dissonance
115.Which of the following is notone of the main ways to
reduce cognitive dissonance?
Among the main ways to reduce cognitive dissonance are
to change your attitude and/or behavior, belittle the importance of
the inconsistent behavior, or find consonant elements that outweigh
the dissonant ones.
AACSB: Analytical ThinkingAccessibility: Keyboard
NavigationBlooms: UnderstandDifficulty: 2 MediumLearning Objective:
11-02 How do the hidden aspects of individuals-their values and
attitudes-affect employee behavior?












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