Six sigma in HealthcareMistakes and medical error is reputed to be one of the leading causes of death in a patient care setting. Indeed, if it was to be ranked among other diseases as cases of death, it would rank third. It has been further illustrated that the best way of mitigating medical errors and the presence of mistakes in care delivery lies in effective communication and learning from mistakes committed. For this reason, it is clear that the policy of honesty reign paramount as a key attribute that would elicit tangible improvement. Complete honesty ensures that individuals in the medical setting and patient care are able to communicate effectively and in the process elicit an element of exchange and learning. In cases where such
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