You will prepare and submit a term paper on The Nature of Conflicts. Your paper should be a minimum of 1500 words in length. Correspondingly, knowledge of psychology of the conflicting sides and ability to classify and forecast development of the conflict implied in this knowledge are literally priceless.
Organisational conflict is commonly defined as "disagreement between individuals or groups within the organisation stemming from the need to share scarce resources or engage in interdependent work activities, or from differences in status, goals or cultures" (Stoner &. Freeman 1989). Earlier on scientists considered that conflicts are an evidence of ineffective functioning of the company and poor management: the traditional or unitary perspective implies that all conflicts are harmful and must be avoided (Esquivel, &. Kleiner 1996).
By contras, representatives of the human relations or pluralist perspective view conflict as a natural and inevitable outcome in any group. Pluralists perceive conflict as inevitable because " various organisations participate in determining the rules of employment these have their own bases of authority, and whenever there are separate sources of authority there is the risk of conflict" (Clegg 1979: 1). Therefore, pluralists are salient in the approach of management: instead of a unitary denial that there was any rational basis for conflict, managers should recognize the inevitability of conflict situations and seek means to effectively regulate them (Edwards and Edwards, 2003).
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