Case Study
Do it Yourself Outsourcing You design the product or
service that will be outsourced
This case study allows you to choose the business process that
will be outsourced. You must first decide on the company, and if
you use a real one, please do not reveal any names or trade
secrets. This may also be a fictitious organization if you choose
to use one.
Your Assignment:
Prepare an executive summary document outlining the entire
outsourcing / contracting process for those business processes that
you decide to outsource. Your analysis must include the items
below.
Background:
Terminal Course Objectives (TCOs)
1
Given a specific project scope, a set of legal and management
requirements, and the availability of internal resources, evaluate
optional contract structures and recommend and justify the
preferred structure for that given situation.
2
Given a simple procurement need and a complex project that
requires one or more procurement activities, compare and contrast
the scope and functions of contract procurement/management versus
project management.
3
Given a specific project and its anticipated contract
administration and project management requirements, create a
procurement division of the responsibilities matrix and a project
division of responsibility matrix that consider the utilization of
internal resources in order to define any external resources that
will be required.
4
Given specific contract procurement conditions for a project,
identify and evaluate the factors that influence a contract pricing
strategy and recommend the strategy that is best suited for the
given conditions.
5
Given certain contract objectives and related project
requirements, formulate the sections of a project plan that specify
the budget, schedule, and technical requirements for the
contract.
6
Given the need to procure a major contract, select a set of
management and commercial requirements that are appropriate for the
size and complexity of the contract.
7
Given the need to solicit goods or services from external
sources, consolidate all contract and, if applicable, project
requirements into a checklist that will form the framework to guide
the development of a Request for Proposals (RFP).
8
Given the award and execution of a contract, analyze and select
effective management techniques to control quality, cost, schedule,
and scope adherence to the associated requirements specified in the
contract.
Resources
Submittal Format
Case Study 2 should be prepared in MS Word format. Any resources
used beyond the ebook need to be cited in your document--including
links to relevant websites. Your document shall be written as an
executive summary or bulleted list/tables clearly identifying your
purpose, relevant data, decision-making/thought process, and
conclusion. Your document will be your "go-to" plan for your
outsourcing process. You need to quickly and succinctly understand
the steps that you'll undertake for contracting. This means having
minimal paragraph-style text, and instead, introducing a variety of
tables, graphs, and charts. While this report should be fashioned as an executive summary,
it does encompass the entire contracting process. As such, it shall
be between 5 and 8 single-sided pages in length, using 10-point
Times New Roman font, and 1.5-inch line spacing. The page
requirements do NOT include any cover sheets that you may include
with your report.
Submission Details
Grading
Points
Criteria
5 Correlation of the assessment with the TCOs outlined above and
material covered through Week 5. 5 Compliance with format requirements outlined above. 25 Assessment of which business processes you would outsource.
Determine whether it would be cost effective to outsource the
business unit, and also, whether or not it might be helpful or
detrimental to your core business. 5 Assessment of any issues that may arise (both in the short-term
and long-term) for each outsourced business process. 5 Assessment of the type of contract chosen for each business unit
outsourced. Provide a rationale for your choice. 5 Assessment of the evaluation criteria used to rank the
proposals. Again, a rationale for your choice needs to be
included. 5 Strength of argument on the number of vendors selected to
provide the services. 15 Assessment of timeline for bid activities and time duration for
each contracting process.
Total: 70
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Case Study 2 allows the student to bring to the table a
business outsourcing project that they may have gone through. If
this is the case, please do not use real names of either the
company or individuals in the paper. If you have not gone through
this process, then research an outsourcing endeavor that interests
you, and write about it. You need to include the justification for
outsourcing the department, the process that has to take place for
a successful outsourcing, and the cost of this endeavor.
All terminal course objectives studied up through Week 5 are
being addressed in Case Study 2.
The weekly lectures and assigned readings serve as a starting
point. Please be advised that considerable relevant material is
also available on the Internet, so you might want to conduct a
search for some materials that may yield insights into the
procurement process that you will be undertaking. Remember to
properly cite any outside information that you use.
See the Syllabus section "Due Dates for Assignments &
Exams" for due date information. A firm 5% per day penalty for late
submissions will be assessed. The file name for your submitted
assignments should be formatted as follows:
"CS2-studentlastname".
Case Study 2 is worth a total of 70 points. The 70 points
will be allocated in the following manner.
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