1Running Head: REFLECTIVE LISTENINGReflective ListeningStudentInstitutionREFLECTIVE LISTENING2REFLECTIVE LISTENINGNote your surroundings and any prior relationship with the subject.I was one of the counselors at a help hotline. It was in a large office space withmany cubicles with other counselors who were ready to help anyone who needed help inthe free hotline. The hotline phone rang and so I picked it up and started talking to theperson the other end. It was a woman who had a lot of relationship issues with herboyfriend of about ten years. She was a complete stranger and she was seeking someadvice and also needed someone to just talk to.Note your subjects reaction to this style of listening.The woman was very happy at the end of our discussion and felt better after ourconversation. She even thanked me and said that that was the best advice she has everhad and the thing was I gave out very little to no advice at all. The only thing I did wasactive and reflective listening which gave her the chance to speak all she had to say andalso find a solution to her problem since she was best suited to help herself because shehad more experience with her life rather than a stranger whom she had just known andtalked to for a few minutes.How did he/she respond?She responded very positively and openly since I gave her the chance to reallyexpress herself and vent out all her feelings because that would make her feel as if aburden has been lifted from her ...
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