Running Head: FINAL EXAM CASE STUDYFinal Exam Case StudyInstitutionNameDate1FINAL EXAM CASE STUDY2Conflict of interest, affective conflict, cognitive conflict, goal conflict, and value conflict.Conflict of interest refers to a situation where people have preferences that are incompatible in agiven plan or course of action to pursue. For example, a conflict of interest exists between theauthorities and the tourists who visit the city (Street, 2018).Secondly, affective conflict exists when the individuals gain awareness of theincompatibility between their feelings and those of others. For example, some people in Venicedislike the occasional visits of tourists since they result in overcrowding. The residents aretherefore in conflict with the visitors as they influence their lives (Parker, 2018).The cognitive conflict involves where people have conflicting perceptions and thoughts.For example, when the different people who visit Venice city have the perception that they benefitthe city. However, the authorities and other people who are natives in the city think that the touristsdo not pay enough for the services. Because of these perceptions, it has been suggested that theamount paid by the tourists for the services and taxes will be increased. To many, tourism isdestroying their city ("Why tourism in Venice is doing more harm than good and what we can doabout it", 2019).Goal conflict occurs in situations where people tend to disagree with an outcome ...
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