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Create a business impact analysis on SanGrafix a video game design company. The BIA should include a descriptive list of the organization’s key business areas. The BIA helps to identify and prioritize critical IT systems and components. A template for developing the BIA is also provided to assist the user. This list should be in order of importance to the business and each item should include a brief description of the business process and main dependencies on systems, communications, personnel, and information/data.  Areas to be considered could include:

  • E-commerce processes
  • E-mail based communications
  • Other on-line real-time customer services
  • Production line
  • Production processes
  • Quality control mechanisms
  • Customer service handling
  • Maintenance and support services
  • Sales and sales administration
  • Finance and treasury
  • Research and development activities
  • Human resources management
  • Information technology services
  • Premises (Head Office and branches)
  • Marketing and public relations
  • Accounting and reporting
  • Strategic and business planning activities
  • Internal audit

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