Running Head: METRICS REPORTOperations Metrics ReportNameClassInstitutionInstructorDateMETRICS REPORT2Operations MetricsIn a bid to keep track of their operations, organizations have come up with ways bywhich to measure their performance. The success of a business is reliant on factors within andwithout its premises. It ought to consider the impact of buyers and suppliers to the welfare of thecompany. To this effect, measures to gauge these elements of the business are applied to therespective systems. Metric systems assess progress and monitor the efficacy of purchase in acompany. This paper will be addressing the metric system of EDRM, an alliance of clientsworking jointly to improve electronic information governance.]Quality measures quality measures inspect the adherence to expectations of products.EDRM uses metrics for quality control whereby they ensure that the volumes identified initiallyare met with the actual volumes collected. The correlation is necessary for that; lesser gapsindicate that the organizations work effort. EDRM uses file types to calculate the costs ofprocessing. With this knowledge, they can then determine the appropriate platforms, about thelegal review. Therefore, product quality is enhanced through the quality check, allowing for theproper customer service. The accuracy of invoices is also put into consideration. Moreover, theService Level Agreement is in place to ensure that the organization performs as per exp ...
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