In each example
presented, the patient received actual benefits from being able to
not only hear, but to see their loved one. In Case 1, Skype was
instrumental in providing emotional support to a patient and his
young children while they were separated by distance. Skype allowed
the father to stay involved in his childrens lives.
Using Skype in Case 2 allowed a very sick patient to attend a
loved ones wedding. This ability emotionally and spiritually
enhanced the life of the patient as well as his
family. The
ability to connect with family and participate in milestone moments
greatly enhances the quality of life. For instance, last year, in a
facility I worked at, we used Skype to allow a grandma to attend
her only grandsons wedding. Her son had been planning to take her
out of state to attend the wedding, but as the time of the trip
grew closer, her condition changed and she was no longer able to
travel. It was very important for her grandson to have her at the
wedding. Facility staff coordinated with her son and had Skype set
up on a facility computer. Staff assisted grandma to virtually
attend her grandsons wedding. The look on her face when the
wedding was over was absolutely precious and providing this
resource did not cost the facility any extra since
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The palliative
medicine service thought outside the box to provide meaningful
interventions for patients at the end of their life. Not only did
the use of Skype provide actual benefits to patients, it also
allowed for family members to be present and have a semblance of
closure through the process. On the part of the hospital, there was
very little in the way of additional costs to provide this service
and as long as the patients family had appropriate devices and
internet, they had no cost to access Skype. Hospitals may need to
invest in a roving cart or handheld tablets to provide this
service, but otherwise, no additional cost to access
the
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