Journal of Public Administration and Policy Research Vol. 4(2)
pp. 23-31 March, 2012 Available online at
https://allaplusessays.com/order. academicjournals. org/JPAPR DOI:
10. 5897/JPAPR11. 049 ISSN 2141-2480 ©2012 Academic Journals Review
Ethics in Public Administration D. Radhika Ph. D. Research Scholar,
Post-Graduate and Research Department of Public Administration,
Anna Adarsh College for Women, (affiliated to the University of
Madras) Chennai-600040, Tamilnadu, India. E-mail:
[email protected] com. Accepted 23 February, 2012
The modern world has seen an increase in interest in the
areas related to the ethics of the sovereign good. A number of
studies have focused on this subject matter and several
academicians have exposed a number of ethical and philosophical
dilemmas related to the concept of ethics in public administration.
Despite the increasing number of studies that have focused on the
importance of administrative ethics, there has been very little
effort spent on identifying what exactly constitutes the crux of
ethics in administration.
The objective of this paper is to review the implications of
the basic principles of ethics for public administration in the
context of new public governance and discuss their impact on
different administration imperatives which in turn act as the
determinants of ethics in public administration. This review will
also focus on the importance of ethics in new governance practices
(privatization, decentralization, debureaucratization, devolution
of budgets etc. ,) with reference to the push and pull of ethics
and administration and how ethics mindsets and basic approaches to
administration and governance can be changed.
Key words: Ethics, public administration, ethical imperatives,
ethics and public administration, ethics and morals. INTRODUCTION
Since the 1970s there has been a great deal of change associated
with the implementation of administrative ethics. These changes
have been promoted and motivated by the concept of public
administration in the new era. An important position is given to
the concept of ethical issues in today’s civil governance. There
has been a great deal of research associated with this concept
which has been supported by translation of evidences and theories
into practice across different continents.
Frederickson and Ghere (2005) address both the managerial and
individual/moral dimensions of ethical behavior as well as new
challenges to administrative ethics posed by globalization. As
promoted by Cooper (2001) ethics in public administration is not a
transient concept but has proven to be an approach which has shown
a great deal of sustainability which is fundamental to the area of
public administration. Public administration has certain issues
with regard to ethics implementation and finds it troublesome to
come to terms with them. One reason for this is because ethics is
embedded in an intellectual framework.
This framework is based on stable institutional as well as
role relationship levels, among both public employees as well as
the organization. According to the views of a number of researchers
(Bang and Sorensen, 1999; Keast et al. , 2004; Rhodes, 1996;
Sorensen, 2002, 2006; Sorensen and Torfing, 2004; Stoker, 1998),
current government perspectives believe that clarity and stability
at these levels would be problematic. Despite the increasing number
of studies that have focused on the importance of administrative
ethics, there has been very little effort spent on identifying what
is exactly the crux of ethics in administration (Cooper, 2004).
This lack of directed research in the dynamics of operations
with regards to ethics in public administration along with constant
changes in the principles and policies associated with
administrative ethics need to be examined. These developments have
raised new topics for concern in this field. One example which can
be cited at this juncture is the emergence of the concept of
egovernance which would require the identification of a whole new
paradigm of ethics in public administration. This article tries to
identify the ways in which administrative policies in public
organizations can be 24 J.
Public Adm. Policy Res. promoted and managed by adopting an
effective and novel ethical approach. It would be prudent to
mention the “ethics framework” here. The ethics framework (Bosseart
and Demmke, 2005) is a voluntary, non-legally binding European Code
of Ethics. It reflects the basic common values and standards which
member states consider important for the proper functioning of
public service. It comprehensively discusses the general core
values, specific standards of conduct, actions to safeguard
integrity and measures on handling situations where there has been
possible violation of ethics.
It helps to structure the discussion on public-service ethics
and it serves as a toolkit or general guideline for the development
of codes of conduct at a national and subnational level.
Originally, the ethics framework identifies general core values
that should be common to all member states. These values are the
rule of law (“lawfulness”), impartiality/ objectivity, transparency
(“openness”), accountability, professionalism (“expertise”), and
duty of care, reliability (“confidence, trust”) and courtesy
(“service principle”).
If it is believed that these are the core values, then they
should be fully recognised in every country. Public-service ethics
is an issue that is taken seriously in every member state of the
European Union. However, member states are at different stages of
development and measures that are considered necessary in one
country may be deemed irrelevant in others. The ethics framework
has had a greater impact on those new member states that are
currently fighting against corruption.
In the case of old member states, the Framework has had
smaller impact since the core values have traditionally been an
integral part of their administrative culture and many of the tools
proposed in the Framework were already in use. For example if one
considers Portugal, an old member state where the administrative
culture is traditional and core values are already a part of the
administrative framework there are alterations in the form of codes
of conduct which can be proposed in order to promote ethics in
public administration.
However the norms and regulations associated with the old
administrative culture were not modified or removed. This resulted
in two different viewpoints being promoted by the same government.
This has resulted in a great deal of tension between traditional
administrative culture and the new concepts of quality in public
administration. NEW PUBLIC ADMINISTRATION AND ETHICS Globally the
concept of privatization has been promoted in new public
administration. It is seen that this concept is related to the
measures which promote establishment of efficiency and efficacy
leading to evelopment of quality deliverance of public services. In
the research conducted by Savas (2000), the concept of
“privatization in new public management”, is promoted. Further
identified by Walsh et al. (1997) introduction of new market
mechanisms which promote effective implementation of public
services in organizations is identified. Walsh in his research has
identified that privatization in governance in the United Kingdom
has resulted in a new paradigm, which has promoted transformation
of both organizational and cultural needs.
The purpose of these reforms include reduction of cost
relating to the actions of the governments, identification of
measures to reduce the direct impact of action of public employees
and bringing about a variation in the overall views of the
government by the public. This type of privatization maneuver not
only challenged the current realities associated with ethics in
public administration, wherein administrators were considered as
technical professionals, but also identified the type of
functioning that does not take into account good judgment on the
part of employees.
Accordingly, intellectual proponents of the ethical
perspective were responsible for the first noteworthy approach of
public administrators’ ethical obligations and the importance of
citizen participation in administrative decisions (Cooper, 2004).
This has long been in place in developed countries across the world
as seen with the NPM concepts promoted by Ronald Reagan in USA and
Margaret Thatcher in the UK. REINVENTING GOVERNMENT As seen by
Osborne and Gaebler (1992), it is observed that reinventing the
government assumed importance in Bill Clinton’s administration.
In his era, new concepts of public administration with
regards to two different areas were promoted. The first, involved
identification of factors which promoted the productivity of
governance and the second involved setting a new vision and mission
policy. It was proposed that the productivity of governance can be
increased by adopting more ethical measures in terms of
distinguishing between the results and quantity of resources used.
The use of a new mission policy will satisfy the needs of the
general public. These measures may be identified to be less drastic
when compared to the concept of privatization of governmental
organizations.
However this idea can be promoted and productivity increased
only when there is a change in attitude towards current concepts of
established hierarchy in governance. A move should be made toward
promotion of methods to identify flexibility, centralization and
concentration of public administration aspects. These aspects may
be considered to be an intermediate solution to privatization. If
it is not possible, delegation mechanisms can be a solution. With
regard to the ethical position, the researcher advocates that
privatization may not alter the fact that the responsibility of the
state towards its citizens will be met.
Radhika 25 Different processes which are to be supervised and
controlled need to be realized by the government because ultimately
the accountability and ethics of the action of the government to
its citizens is needed. The scope and responsibilities of public
administration changed due to the dynamics of new public management
systems such as privatization, decentralization,
debureaucratization and citizen partnership that are essentially
new public management techniques and practices drawn mainly from
the private sector and increasingly seen as a global phenomenon.
These concepts shift the emphasis from traditional public
administration to public management which accorded ethics a central
position. The purpose of public service is to essentially fulfil a
citizen’s basic requirements. Rocha (2000), observes that groups
calling for professional management of public administration argue
that they are more efficient and effective than the existing
framework. They call for breaking down large institutions into
manageable centres, thus allowing for independent functioning as
part of the new economic institutional ideal.
MORALS: THE RISE OF ETHICAL REASONING ABOUT MORALS Snell
(1976) has maintained that it was Socrates, the founder of moral
philosophy who enquired into the nature of ethics as his thoughts
led him to the inner person rather than the external physical
factors in 5 B. C. Morality’s choice of good and sound ethics was a
natural means of developing a strong moral fibre. Socrates also
felt that knowledge and morality were interrelated and one could
not be moral if one did not know what morals were and what was good
for mankind. Thus, he thought of virtue as being the centrepiece of
nowledge and reasoned that virtue was knowledge. All thought and
action therefore had to emanate from the knowledge of what was good
or bad and then, be judged by ethical and moral standards. This
would then lead to true happiness. (Vlastos, 1991), states that it
was Socrates’ idea that morality be linked to happiness because he
felt ethics was about knowing what was good. Socrates’ thoughts
also reached the common man through discourses and debates, and
intense conversations, which constantly probed, questioned and
thus, evoked reactions and insights while testing his views and
theories through his now-famous dialogues.
He felt constant engagement with the questions of virtue. He
believed that morality would make people better as they would focus
more on their own moral standards. DETERMINANTS ADMINISTRATION OF
ETHICS IN PUBLIC public sector include: 1) The political construct
of which public administrators are a part 2) The legal framework 3)
The administrators and public employees who are responsible for the
provision of public services 4) The citizens and users of public
services that are a part of the civil society.
First, the determinants of ethics in public administration
with regard to the individual attributes of public/civil servants
include ethical decision-making skills (Richardson and Nigro 1987),
mental attitude (Bailey, 1964), virtues (Dimock, 1990; Dobel, 1990;
Gregory, 1999; Hart, 1989), and professional values (Van Wart,
1998). Secondly, the organizational structure dimension is
explained by clear accountability, collaborative arrangements,
dissent channels, and participation procedures (Denhardt, 1988;
Thomson, 1985).
Third, the political organizational culture includes
artefacts, beliefs and values, and assumptions (Schein, 1985).
Leadership is important in the development, maintenance, and
adaptation of organizational culture (Scott, 1982; Schein, 1985;
Ott, 1989). Ethical behavior is encouraged when organizations have
a climate where personal standards and employee education are
emphasized, where supervisors stress the truth, and where employees
regularly come together to discuss ethical problems (Bruce, 1995,
1994). Finally, societal expectation includes public participation,
laws, and policies.
The advanced set of fundamental principles or criteria that
integrate the process of dealing with ethical dilemmas in public
administration are: 1) Democratic accountability of administration,
2) The rule of law and the principle of legality, 3) Professional
integrity and 4) Responsiveness to civil society. This can be
described as the ALIR model of imperatives of ethical reasoning in
public administration. The research by Parsons (1964) presented the
concept of ‘evolutionary universals in society’; wherein there are
aspects associated with the identification of issues related to
public administration ethics.
In his Evolutionary Universals Parsons tied his functionalist
theory to an evolutionary perspective and argued that, like
biological organisms, societies progress through their ‘capacity
for generalized adaptation’ to their environment. This is achieved
mainly through processes of structural differentiation; that is,
the development of specialized institutions to perform the social
functions necessary to meet increasingly specialized needs.
However, this increasing complexity then requires new modes of
integration, in 1 The major determinants of administrative conduct
in the ALIR- Accountability, Legality, Integrity, Responsiveness 26
J. Public Adm. Policy Res. order to co-ordinate the new and more
specialized elements. This is achieved via the principle of the
‘cybernetic hierarchy’ or the increased information exchange or the
growth of knowledge. Evolution is then from traditional to modern
societies, and progress can be charted via the development
(structural differentiation) of evolutionary universals such as
bureaucratic organization, money and market complexes,
stratification, and the emergence of generalized universalistic
norms.
Each of these enables a society to adapt more efficiently to
its environment. The concepts of ALIR and Parsons’ evolutionary
universals have some commonalities from the point of view of public
administration. The identification of a new type of governance
which promotes evolutionary universality will be vital in
democratically identifying the rule of law which is capable of
carrying out its role as well as taking into consideration the
tasks of the civil society. The researcher feels that this type of
interdependence and connection will help in distinguishing between
various concepts of ethics in public administration.
This will also help extend morally and effectively the
following four functional concepts: 1) Accountability of public
bureaucracy which helps identifies the relationship between
legitimate actions and its link to administration. 2) The rule of
law and legality wherein public administration should be governed
by the law. 3) Concepts of professional integrity and autonomy
among public administrators which will ultimately help promote the
principle of meritocracy. 4) Concepts of responsibility and
immediate action of public administration to its citizens.
Consequently, the artful application of such a set of moral
commands in concrete situations and circumstances will bear witness
to the particular kind of ethical reasoning that a specific
administrative system or public institution is able to achieve and
sustain. PRINCIPLES OF ETHICS It is important to concentrate on the
two leading models(ethics of the sovereign good and ethics of the
service of goods) that are involved with ethical thoughts and
actions within the public sectors. Furthermore, we will also
compare and contrast them with the collaborative ethics that were
mentioned above.
It has to be kept in mind that we are not taking any
particular or specific approach but rather will be taking the
modern understanding of could be called “vulgar Kantianism” or a
“vulgar utilitarianism” (Harmon, 2005). Ethics of the sovereign
good The ethics of the sovereign good is nothing but the set of
guidelines based on which an individual acts. The ethics of the
sovereign good is identified to be a set of values from which the
different views on ‘what is good’ can be judged. It can be commonly
seen in real world scenarios that many people have different
versions of the same ethical concept.
People try to twist the concept to fit their needs based on
their conception of the “good”. Therefore it is important to
identify the viewpoint that holds the true spirit of the ethical
guidelines. Michael (2005, 2003) makes a compelling argument in
“The public administration”, with regards to the ethics of the
sovereign good. According to him it can be called ‘principled
morality’. In his argument he talks about why one should not act on
the principles set by the ethics of the sovereign good. An
important reason is the issue of opposing principles.
According to him, not all conflicts can be resolved by basing
it on the ethics that are subscribed in the sovereign good. This is
because ethics does not take into account a large number of
variables that other principles apply to that particular scenario.
The primary issue with the ethics of the sovereign good is the fact
that it refers to itself as the absolute last word when it comes to
ethical decisions. Another issue is that it tends to assume an
attitude that is raw linguistic positivism.
One reason why the ethic of the sovereign good is so
appealing is that it tends to transcend beyond the individual and
looks at the bigger collective when it comes to defining proper
ethics. Therefore it will not solve the individual issues but will
rather lead us into an unrecognized and impossible (from its
perspective) aporia. Ethics of the service of goods The values that
are promoted by the ethics of the service of goods are mainly
efficiency and maximization of the inputs to outputs. Basically
there are three aspects which are important when it comes to the
service of goods.
They are logic of reciprocity, its view of the collective,
and its criteria for judgment. It can also be clearly seen that the
ethics of the sovereign good are mainly targeted towards the
market. At the very core, service of goods is based on mutual
exchange. Basically it assumes that people are rational and have
the freedom to choose what goods or services they want. Thus, if an
individual likes a particular good/ service; he/she can enter into
an agreement with a suitable trader on the terms for the purchase
of the same service or good.
In exchange the individual can offer monetary resources to
compensate the trader for the services and goods that they have
provided. This is an amicable process that is disrupted only when
someone fails to deliver the goods as per the terms agreed to. This
will result in the decline of the social good. However in the case
when everything is going smoothly, what is good for the individual
ends up being good for the collective Radhika 27 whole. There have
been a lot of questions that have been directed towards the ethics
of the service of goods.
The questions that are raised are often related to the
presumption of self-interest and about the ability of people to
know their true interests. These questions are considered to be
problematic for reasons both empirical and logical. According to
different researchers (Bauman, 2001, 2005; Catlaw, 2009), viability
is an issue since the ethics of the sovereign good tends to
legitimize everything as long as it promotes trade and therefore in
the long run has a tendency to wear away minimal stability . This
stability is needed for an intelligible world with better ethics.
It neglects the problem that one must always ask “efficient
to what end”? “Or “good for whom”? Following this line of thought
different imperatives need to be understood in the context of
ethics in administration which are discussed subsequently.
ACCOUNTABILITY IMPERATIVES The distinction between politics and
administration, which forms one of the most classic doctrines of
modern political science and public administration (Easton, 1953),
connotes not only their division of functions and their structural
separation but also the subordination of the latter to the former.
This stream of thought also feels that politics is superior
to administration and that the government controls the
administrative machinery. Bureaucrats are loyal to their ministers,
who in turn are loyal to the legislature, which is loyal to the
people as they are their countrymen. Thus these ‘people’s
representatives’ hold the administration accountable in the
interests of the general public. Ministers are accountable to the
Parliament and not civil servants and hence civil servants have to
act as per the orders of their ministers whether they are in
agreement or not as long as the law is not circumvented or
breached.
Subordination of civil servants to elected representatives
who act as law-makers and policy-setters forms a sine qua non
precondition of democratic politics. When the bureaucracy and
administration usurps power, which does not belong to it; the
bureaucracy (civil or military) enters the political arena,
undermines representative democracy and subjugates politics and
government to its own interests and commands. Thus, it falls upon
the civil servants to work diligently under the legislature as
these representatives actually reflect the will of the people. They
also have to apply considerable restraint in partisan politics nd
while expressing their personal views. Thus, democratic virtue is
not a part of the core value of public administration and neither
can the parliament usurp public service institutions for its own
political ends. Modern governance celebrates the different roles
and responsibilities of politics and administration as it leads to
higher efficacy of both functions and that is an important part of
moral and personal integrity-the ability to be able to tell the
truth to the powers that be. LEGAL IMPERATIVES Administrators have
to respect the legal framework and act within its bounds thus
rendering all government action legitimate.
Law is a universal concept in both politics and society.
(Reichstadt, Etat de Droit). Max Weber sees the action of a state
within the law as the third way of legitimizing authority with the
other two being, charisma and tradition. Once the administration
works within the realm of the law, it automatically sets forth for
itself a series of controls and regulations. Power flows from the
people and thus all power must be used for the good of the people,
a fundamental requirement of most democratic constitutions.
Governments and administrations therefore have no choice but to
work within the legal framework.
Thus, the way the judiciary implements these laws which are
there to ultimately serve the people forms the core of the legal
determinants. Brown and Duguid (2000) state that courts ensure that
the law will be followed during the discharge of public duty and
that no injustice or partiality will do and that power will not be
abused. Constant monitoring and protection of the law has to be a
priority if administrative reforms are to take place. Even
Aristotle commented that the law should be supreme in the eyes of
the people and should operate without any interference.
THE INTEGRITY IMPERATIVE Chapman (1959) states, as
professional ethics entered the administrative space so did the
need for studying public administration and defining its scope and
determinants. The nation states of Europe among others 2 have taken
steps to professionalize the government. (The ethics framework and
the European code of ethics) Ministers guide the bureaucracy which
discharges its public duties in conformity with the law. They are
chosen on the basis of special criteria and procedures which govern
their recruitment, career path, discipline, and scope etc.
Professional virtue brings with it integrity and acceptance
of the hierarchical dominance of the government but works under the
authority of the law. Argyriades (1996) observes that civil
servants are the permanent officers of the transient politicians in
Parliament. Their competency from experience, knowledge, depth etc.
, helps them assess ground realities and advise the parliament and
implement public policies in an effective manner in the interest of
the public. The essential 2 The ethics framework: Available on
https://allaplusessays.com/order. europa. eu. int/ 28 J. Public
Adm. Policy Res. eatures of a professional public service which
would include knowledge of expertise, of judgement and conduct in
accordance to standards, as well as commitment to the field
comprise the following: 1) Recruitment should be carried out on the
basis of tests and merits conducted by separate bodies and governed
by regulations that are independent of politics and political
systems. It should take place impartially and solely consider merit
and achievements. Merit, therefore is a huge determinant of
integrity and autonomy. 2) Self governance should be stressed on by
administrative councils to promote corporate spirit and
professionalism.
Experience and length of service as well as achievements and
performance must be taken into account for promotions. 3) Training
and education should increase professionalism in government and
administration as a whole. Professionalism in public service can be
seen in people who have a very good knowledge of the job in which
they are working at, their expertise and talent and their ability
to adhere to the highest ethical standards. Thus a true
professional is one who has an adequate mix of expertise, knowledge
and experience and also those who can meet the public’s expectation
of them.
The general public and society have certain guidelines for
various professionals who are expected to adhere to these
standards. For example, corruption is frowned up on by the general
public and therefore a true professional would be expected to
follow such practices. Otherwise, the profession is deprived of an
essential precondition of its claim to legitimacy. Corruption can
be a major obstacle in the process of economic development and in
modernizing a country. The greater recognition that corruption can
have a serious adverse impact on development has been a cause for
concern among developing countries.
In a survey of 150 high level officials from 60 third world
countries, the respondents ranked public sector corruption as the
most severe obstacle confronting their development process (Gray
and Kaufmann, 1998). Countries in the Asia and Pacific region are
also very worried about this problem and they are in substantial
agreement that corruption is a major constraint that is hindering
their economic, political and social development, and hence view it
as a problem requiring urgent attention at the highest level.
An example of how corruption can affect a nations’ stability
that can be cited at this point is the pandemic bureaucratic and
political instability in Nigeria which is the main cause of
democratic instability in the country. Ogundiya (2010) argues that
democratic stability will be difficult to attain as long as
corruption remains pandemic and unchecked. According to Hegel
(1967), “What the service of the state really requires is that men
shall forego the selfish and capricious satisfaction of their
subjective ends; by his very sacrifice, they acquire the right to
find their satisfaction in, but only in, the dutiful discharge of
their public functions”. It may be inferred from the aforementioned
that there exists a link between the universal and particular
interests. The government employee would then be expected to follow
a code of ethics consolidating professional virtue and integrity.
Another advantage of this is that by doing so, their self
confidence and motivation will rise. This is applicable for any
professional in any country. Integrity can be achieved through self
control in administrative conduct based on ethical standards.
THE IMPERATIVE FOR RESPONSIVENESS According to Hegel (1967),
public servants worked solely for the state and not for society as
it was the first, which determined the choice of citizens. The
society as opposed to this was viewed by Hegel as being a total of
specific and contrasting desires. This then became the sphere of
the particular, of concrete persons with their own private ‘systems
of needs and the efforts to satisfy them. Whereas the state served
the general interest, civil society was the state of partial
interests.
In this somehow dichotomous idea of social construction,
individuals actualize themselves while partaking in various
activities in civil society and ‘in becoming something definite,
that is, something specifically particularized’ (Hegel, 1967). The
state, however, with its system of governance and law provides the
underlying conditions by which individuals and their actions may
find their fullest fulfillment. For that reason, the state was for
Hegel the ‘actuality of the ethical idea’, that is the unity of the
universal and the particular.
Hegel’s ideas could be more properly comprehended if it is
considered that he lived in a nation where many of the people were
basically subjects with no role in the functioning of the
government and hence a political life and convention such as the
English have had was almost negligible. His work was an effort to
spread awareness among the Germans about the political aspects of
life. Gellner (1996) and Argyriades (1998) observe that without an
expressive and self-sufficient civil society, no political life and
even less democratic polity is likely to grow and flourish.
Hence, civil society has been thought of as one of the most
crucial requisites for freedom and democracy. The idea that was
advocated by the beginning of the twenty-first century was that the
state must neither direct civil society nor be submissive to it.
Rather it should stress and pitch in the task of building social
capital to the advantage of the human race which is involved.
Hence, juggling an alert state and an active civil society poses a
good plan for improving the standards and the future for democratic
tasks.
In this respect, the ‘civic virtue’ of ethical reasoning in
state action entails that public institutions be responsive Radhika
29 to society and pay attention to the needs and demands of the
people, facilitating access to services and creating an enabling
environment for sustainable human and social development. (Bovens,
1998) states, alertness is not confined to market authorities but
is majorly involved in the citizens’ role in to every extent and in
every tier of the government, and it also involves giving power to
people in human groups.
Responsiveness also entails consultation in governance and
the promotion of a kind of ‘communicative ethic’ (Habermas, 1987)
in societal affairs. The transition, however cumbersome it may be,
from the command type of authority over people to more
communicative types of