Running head; QUALITY CUSTOMER SERVICESQuality Customer ServicesNameUniversity DetailsDate of Submission1QUALITY CUSTOMER SERVICES2Quality Customer ServicesCustomers are always valuable in business as they spend hundreds or thousands of cashin the organization. In fact, a company can never exist without customers. Noteworthy,customers not only include the people who buy or use the customer services (External clients)but also includes the people who work in the organization (Internal customers). In my viewpointperspective, providing quality services to the external customers is by ensuring that their needsare meet, treating them respectfully, handling their complaints gracefully and following up ontheir feedback messages regarding the services offered. On the other hand, providing qualityservices to the internal customers is by identifying what is needed from them, c ...
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