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Running Head: PRODUCT DOCUMENTATION AND TRAINING PLANProduct Documentation And Training PlanStudentInstitution1PRODUCT DOCUMENTATION AND TRAINING PLAN2Background and Area of FocusAbstractBOLDFlash needs a creation of a new environment since the current one is experiencingproblems in implementing and effective communication at large. (Weller, Boyd, & Cumin,2014). The key areas of focus include; internal business processes, product documentation, ortechnical service communication. These are the main areas that need serious evaluation to makethe communication more accurate, effective and efficient. All the areas need first to be analyzedand revised through looking at the past information to look at the best possible areas of focus.After the old document is reviewed, a new one can be created to address the key areas. Each ofthe areas has been reviewed in respective paragraph below.Framework for planningInternal business processThe current internal business process needs to be standardized to make it applicable in otherfields and subsequent projects being undertaken (Weller, Boyd, & Cumin, 2014). The processneeds to be flexible to incorporate changes likely to be experienced in subsequent projects laterin the organization. Employees have developed very negative attitude towards this ancientinternal business process complaining that they are outdated and in most cases, they areimplemented merely without any valid reason. Employees further argue that t ...


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