Healthcare
Information Systems
Americas healthcare system is arguably one of the largest,
most inefficient information enterprises in the world (Hillestad et
al., 2005, p. 1108). Health information technology (HIT) has the
potential to significantly increase the efficiency and
effectiveness of the healthcare sector by helping providers manage
information. Equally important, it is a critical intervention
designed to improve coordination of care across a fragmented
healthcare system. As a result, HIT improves care quality which
leads to better patient outcomes.
Adopting an electronic medical record (EMR) system will lead
to major
healthcare
savings, reduce medical errors, and improved outcomes. In fact,
according to Ries (2014, p. 16), hospitals that implement EHRs save
an average of $37M to $59M over a five-year period (in addition to
incentive payments). Further, Hillestad et al. (2005, p. 1108)
reported these systems can reduce medication errors and adverse
drug events in ambulatory settings by over 66%., saving
approximately $3.5 billion annually. Lastly, clinical decision
support (CDSS) capabilities helps prevent and manage chronic
diseases, which could
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Clinicians
often resist adopting new EHR systems because additional demands
are added to their workload during the training and implementation
process. Importantly, when clinicians are overworked, more errors
occur (Science Daily, 2014, para. 1). In turn, devising a strong
change management plan will be crucial for decreasing resistance.
Perhaps most importantly, leaders must convince clinicians that EHR
adoption is worth the initial time demands. Further, they must
effectively address user concerns, engage users in the planning
process, and ensure effective communication (Ajami &
Bagheri-Tad, 2013, p. 130). Lastly, providing regular written staff
updates will also help decrease EHR adoption resistance (Hewlett
Packard, n.d., p.
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