As a building
principal, I am in a perpetual state of building relationships.
Each day I cope with the uncertain outcome of daily conversations
with a variety of stakeholders. Reading the chapter on uncertainty
reduction theory (URT), I recognized many approaches I use when
meeting a new person. Charles Bergers URT addresses cognitive
rather than behavioral
uncertaintyreduction. Behavioral reduction regards questions
related to how to act when first meeting someone. Cognitive
reduction has to do with ways to gather information when you first
meet someone. Berger developed 8 axioms, key variables to grow
relationships. Additionally, he generated twenty-eight theorems
based on the outcomes of combined axioms. Both the axioms and the
28 extensions provide the background for Bergers work A
Plan-Based Theory of Strategic
Communication. This plan seeks to help guide one through the
process of using communication to reduce uncertainty.
show more content
They are goal-driven. Because of this, Berger suggests strategies, message plans, that can be used to help us deal with the uncertainty. Plan complexity, seeking information (passive, active, or through interactions), and hedging are all strategies. These are all strategies I have used, most often, due to the spontaneity of many of my conversations, I use the interactive strategy. Often, I will use humor in an attempt to hedge. I have found a smile to be extremely helpful in reducing uncertainty when engaging in that first conversation. None of Bergers theory surprised me. Reading the Afifis critique of Berger, the idea that we are more motivated reduce anxiety rather than uncertainty during first time encounters. I may be missing something, but I think anxiety and uncertain y go hand in
Other samples, services and questions:
When you use PaperHelp, you save one valuable — TIME
You can spend it for more important things than paper writing.