Assignment: Creating a Flowchart
Workflow analysis aims to determine workflow patterns that maximize the effective use of resources and minimize activities that do not add value. There are a variety of tools that can be used to analyze the workflow of processes and clarify potential avenues for eliminating waste. Flowcharts are a basic and commonly used workflow analysis method that can help highlight areas in need of streamlining.
In this Assignment, you select a common event that occurs regularly in your organization and create a flowchart representing the workflow. You analyze the process you have diagrammed and propose changes for improvement.
To prepare:
- Identify a common, simple event that frequently occurs in your organization that you would like to evaluate.
- Consider how you would design a flowchart to represent the current workflow.
- Consider what metrics you would use to determine the effectiveness of the current workflow and identify areas of waste.
To complete:
Write a 3- to 5-page paper which includes the following:
- Create a simple flowchart of the activity you selected. (Review the Sample Workflow of Answering a Telephone in an Office document found in this week’s Learning Resources for an example.)
- Next, in your paper:
- Explain the process you have diagrammed.
- For each step or decision point in the process, identify the
following:
- Who does this step? (It can be several people.)
- What technology is used?
- What policies and rules are involved in determining how, when, why, or where the step is executed?
- What information is needed for the execution of this step?
- Describe the metric that is currently used to measure the soundness of the workflow. Is it effective?
- Describe any areas where improvements could occur and propose changes that could bring about these improvements in the workflow.
- Summarize why it is important to be aware of the flow of an activity.
- Remember to include a cover page, introduction, and summary for your paper.
By Day 7 of Week 8
Submitthe Assignment.
Note:This paper will serve as the Portfolio Assignmentfor the course.
SEE GRADING RUBRIC!!!
| Quality of Work Submitted:
The extent of which work meets the assigned criteria and work reflects graduate level critical and analytic thinking. |
27
(27%) - 30
(30%)
Assignment
exceedsexpectations. All topics are addressed with a minimum
of 75% containing
exceptionalbreadth and depth about
eachof the assignment topics. |
24
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(26%)
Assignment meets expectations. All topics are addressed with a
minimum of 50% containing
goodbreadth and depth about
eachof the assignment topics. |
21
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(23%)
Assignment meets most of the expectations. One required topic is
either not addressed or inadequately addressed. |
0
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(20%)
Assignment superficially meets some of the expectations. Two or
more required topics are either not addressed or inadequately
addressed. 5
(5%) - 5
(5%)
A clear and comprehensive purpose statement is provided which
delineates all required criteria. 4
(4%) - 4
(4%)
Purpose of the assignment is stated, yet is brief and not
descriptive. 3.5
(3.5%) - 3.5
(3.5%)
Purpose of the assignment is vague or off topic. 0
(0%) - 3
(3%)
No purpose statement was provided. 9
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(10%)
Demonstrates the ability to critically appraise and
intellectually explore key concepts. 8
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(8%)
Demonstrates a clear understanding of key concepts. 7
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Shows some degree of understanding of key concepts. 0
(0%) - 6
(6%)
Shows a lack of understanding of key concepts, deviates from
topics. 18
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(20%)
Demonstrates and applies exceptional support of major points and
integrates 2 or more credible outside sources, in addition to 2-3
course resources to suppport point of view. 16
(16%) - 17
(17%)
Integrates specific information from 1 credible outside resource
and 2-3 course resources to support major points and point of
view. 14
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(15%)
Minimally includes and integrates specific information from 2-3
resources to support major points and point of view. 0
(0%) - 13
(13%)
Includes and integrates specific information from 0 to 1
resoruce to support major points and point of view. 18
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(20%)
Synthesizes and justifies (defends, explains, validates,
confirms) information gleaned from sources to support major points
presented. Applies meaning to the field of advanced nursing
practice. 16
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(17%)
Summarizes information gleaned from sources to support major
points, but does not synthesize. 14
(14%) - 15
(15%)
Identifies but does not interpret or apply concepts, and/or
strategies correctly; ideas unclear and/or underdeveloped. 0
(0%) - 13
(13%)
Rarely or does not interpret, apply, and synthesize concepts,
and/or strategies. 5
(5%) - 5
(5%)
Paragraphs and sentences follow writing standards for structure,
flow, continuity and clarity 4
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(4%)
Paragraphs and sentences follow writing standards for structure,
flow, continuity and clarity 80% of the time. 3.5
(3.5%) - 3.5
(3.5%)
Paragraphs and sentences follow writing standards for structure,
flow, continuity and clarity 60%- 79% of the time. 0
(0%) - 3
(3%)
Paragraphs and sentences follow writing standards for structure,
flow, continuity and clarity < 60% of the time. 5
(5%) - 5
(5%)
Uses correct grammar, spelling, and punctuation with no
errors. 4
(4%) - 4
(4%)
Contains a few (1-2) grammar, spelling, and punctuation
errors. 3.5
(3.5%) - 3.5
(3.5%)
Contains several (3-4) grammar, spelling, and punctuation
errors. 0
(0%) - 3
(3%)
Contains many (≥ 5) grammar, spelling, and punctuation errors
that interfere with the reader’s understanding. 5
(5%) - 5
(5%)
Uses correct APA format with no errors. 4
(4%) - 4
(4%)
Contains a few (1-2) APA format errors. 3.5
(3.5%) - 3.5
(3.5%)
Contains several (3-4) APA format errors. 0
(0%) - 3
(3%)
Contains many (≥ 5) APA format errors. |
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