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3. Overview of Current System(approximately 5 pages in a reasonable sized font) a. Strategic implications and impact on overall business plan b. Process model of the current system(a sample process model appears on page 22 of the textbook) You can technically just write the attached memo in your own words

Company requests the assistance of your firm in the computerization of central office operations.  We operate a chain of 26 convenience stores located throughout the area.  We receive daily reports on sales, inventory, and merchandise received from each of these stores.  The processing of these reports is partially computerized but there are still several manual operations involved.  Our current systems do not provide sufficient business information for quick decision-making regarding the movement of inventory.  I will list several of our main concerns below.  Please schedule a meeting for you and your staff to discuss this project with me as soon as possible.

1.                  Stores receive some merchandise directly from wholesalers while other merchandise, such as gasoline, is distributed directly by our company.

2.                  Stores open and close at various times.  We do not have sufficient information regarding sales during given time periods to make good decisions to adjust these hours.

3.                  We allow charge accounts for businesses at our stores.  We have problems centralizing the billing for these accounts.  Some businesses charge items at more than one store.

4.                  It takes a very long time to do all the calculations to reconcile daily sales reports.  The computer needs to be able to help more with that process.

5.                  Wholesalers for merchandise that we are not sure that we have received because it could have been received at various stores often bill us.  We need to improve processing in this area.

6.                  We do not have a good way to tie inaccuracies in our daily reports to specific cashiers.  We are afraid that we would not recognize employee theft quickly enough if that were ever a problem.



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