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The role of decision making for the recruiters is a complicated as there is a need to evaluate all factors of the candidate based on his qualifications, experience and capabilities to carry out his job responsibilities effectively. Moreover, there is a need that there is no bias attitude by the employer. In this report, two companies are considered namely Qatar Airways and British Airways and their decision-making policies are discussed and analyzed for recruiting members of cabin crew. Decision Making in Recruitment In order to select the right individual, the recruitment team needs to adopt effective methods using technology like recruitment software through which hiring is carried out. Such system weighs whether a candidate is suitable to carry his or her responsibilities effectively or not. The results, which are coming through this process, are more reliable and it is easier to make a decision about the candidate. Interview is the most important feature of the recruitment process, however, by using recruitment software it is easier to choose the right person as there is no biasness or personal preferences. Qatar Airways Qatar Airways is one of the premium and leading airlines in this world, which is covering destinations across Europe, Middle East and all regions of Asia Pacific and America. It has more than 27,000 staff members who are representing different functions of the Qatar Airways Group. British Airways British Airways is a UK based airline, which is covering about 160 national and international destinations in the world. Recruitment in Qatar and British Airways Both organizations carry out their recruitment process, which is based on assessment of academic qualifications for the required job and work experience specifics. In order to recruit members of cabin crew, the induction process carried out is based on demonstrating the skills required to carry out this particular job. Candidates go through a series of interviews, tests and group discussion. Qatar Airways: Recruitment in Cabin Crew Qatar Airways has a recruitment team, which selects the right kind of employees through online applications as well as other means. They take into consideration various individual qualities required to do the job of cabin crew, and also good leadership skills which can allows individuals to provide solutions to complex situations through problem solving techniques. The candidates need to be presentable and dynamic with an optimistic approach towards life and their career. Moreover, the company has a clear set of values, which candidates need to fulfill. Video Interviewing As Qatar Airways is expanding its network at a tremendous rate so the need to hire suitable candidates is on the rise. Hiring is conducted in all major cities of the world. In order to make hiring simpler and easier video interviewing is performed. With this communication with the candidates can be carried out at a personal level and they can be judged of their technical knowledge through these interviews and keeping the cost of the recruitment process low (Hall, 2010). Qatar Airways uses recruitment software by the name of Sonru-QR to make it easier for people who are living in different parts of the world to apply online.

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